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Frequently Asked Questions

 If you don't find your answer here, please email us through our Contact Us Page or call us directly.  

Q:  Are masks required during the run?

A:  We require participants over the age of 5yo to wear them during check in and after they finish the race.

 

Q:  What time to I start if I sign up on race day?

A:  We expect to sell out so sign up early.  If there are spots left on race day and you sign up Thanksgivng Day, then you'll start when there is safe opening of time.  You might have to wait up to 20 min to start so sign up early.

 

Q:   What if I can't make it to Packet Pick up? 

A:    Come early on Race Day (we open at 6:am) or have a friend or family member pick it up for you at Packet Pick up.   Just provide them a written consent with your confirmation number.

 

Q: What is drive through packet pick up?

A.  You can drive up and provide your confirmation number and or name and race nfo and we can hand you your packet w/o you leaving your car at Road Runner on Wed or the same process on race dat at IVC.  You can also walk up at either location where we'll have participants safely distanced to receive their packets.

 

Q:   How much is parking?

A:  Parking is $5 at the race.  Parking passes will be distributed at Packet Pick up on Wed at Road Runner in Laguna Hills or race morning at IVC.  Please bring cash to make it easy if you didin't purchase one online during registration.  If you come race moning plan to arrive early to have time to return to you car to put pass visible on your dashboard.  

 

Q: Where is the Race at IVC?

A:  Start and FInish is held in the new lot in the NW corner near the Performing Arts Bld. Enter from the SECOND entrance off Jeffrey.  All other entrances will be closed for the race course.

 

Q:  What if I can't make it to the race?

A:  We do not offer refunds.  Our Charity Partners will greatly benefit from all registrations. 

 

Q:  How do the shirts run in size?

A:  The 5k shirt are dri fit technical tee's in men's sizes.  They are a little generous and you can order a youth size. 

 

Q:    There's no kids Gobble Wobble so can they still participate in something?

A:    Yes.  They can sign up for the 1 mile or the 5k.

 

Q:    When should I start if I didn't sign up for a slot?

A:    We highly suggest you sign up for a slot.  If you miss it, you'll be staged in a holding line and allowed to start when the our race officials have an opening between staggered starts.  Be prepared to wait up to 20 min.

 

Q:  What if I got the wrong shirt size?

A:  You can only exchange your shirt after the race if we have any extra shirts remaining.  We can't order you a new one if we ran out of your size.

 

Q:  What if I can't stay for the Awards Ceremony and I won in my age division?

A.   A friend or family member can accept it for you.

 

Q:   Can you mail me my packet?

A:  No, I'm sorry we don't offer that option yet.  Plan to come to packet pick up at Road Runner, or come early on race day or have a friend or family member pick up for you.

 

Q:  How early do I need to be there?

A:  If you attend packet pick up we suggest you arrive 15 min prior your start time.  If you're picking up your packet or registering race morning, you should allow another 10 min. 

 

Q:  Will there be Restroom facilities open?

A;  We will have limited portta potties for use but plan accordingly. 

 

Q:   Can I bring my dog?

A:  Friendly dogs can come if they're on a short leash at all times.  No retractable leashes.  Please line up in the rear of the pack and bring any bags to p/ up after them.   You can register them under Gobble Wobble races if they want their own runner perks like medals and pie! 

 

Q:  Can I get a refund?

A:  No, I'm sorry there are no refunds or deferments.  Our charity partners thank you for your contribution and the race will go on rain or shine.  We apologize for any inconvenience.

 

Q:  How can I get more involved?

A:  We welcome all ideas and input!  We have a volunteer, sponsorship and race ambassador link for more opportunities available or reach us through our contact page!  We'd love to hear from you!

 

 

 

 

 

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