Frequently Asked Questions

 If you don't find your answer here, please email us through our Contact Us Page or call us directly.  

Q:  Are masks required during the run?

A:  We do not require participants  to wear them but advise everyone to take safety precautions on their own and wear them as needed.

Q:  What time to I start if I sign up on race day?

A:  We expect to sell out so sign up early.  If there are spots left on race day and you sign up Thanksgivng Day, then you'll start when there is safe opening of time.  You might have to wait up to 20 min to start so sign up early.

Q:   What if I can't make it to Packet Pick up from 12 to 5pm?

A:    Come early on Race Day (we open at 6:30am) or have a friend or family member pick it up for you at Packet Pick up.   Just provide them a written consent with your confirmation number.

Q:   How much is parking?

A:  Parking is $5 at the race.  Parking passes will be distributed at Packet Pick up on Wed at Road Runner in Laguna Hills or race morning at IVC.  Please bring cash to make it easy if you didin't purchase one online during registration.  If you come race moning plan to arrive early to have time to return to you car to put pass visible on your dashboard.  

Q: Where is the Race at IVC?

A:  Start and FInish is held in Lot 6 off Jeffrey under the solar panels.  All entrances will be open but Laser way closes at 7:15.  Irvine Center Drive closes at 7:35 for race. Anyone in Lot 6 will need to wait til 9pm to exit lot due to race.

Q:  What if I can't make it to the race?

A:  We do not offer refunds.  Our Charity Partners will greatly benefit from all registrations. 

Q:  How do the shirts run in size?

A:  The 5k shirt are dri fit technical tee's in men's sizes.  They are a little generous and you can order a youth size.

Q:  My child is 9 yrs old. What race can they do?

A:  The 1 mile and 5k is open to all ages and abilities.  The kids races at 9:15 are divided into age divisions with different race distances and kids can enter any of them.

Q:    Where should I line up at the start?

A:    We highly suggest you line up in a corral that matches your running ability to ensure a safe and enjoyable race.  If you're fast we have a sub 6 min area to start and 7-8 min runners etc.  You'll see other corrals for joggers, walkers and strollers.  

Q:  What if I got the wrong shirt size?

A:  You can only exchange your shirt after the race if we have any extra shirts remaining.  We can't order you a new one if we ran out of your size.

Q:  What if I can't stay for the Awards Ceremony and I won in my age division?

A.   A friend or family member can accept it for you.  We can also mail it for $10.00 w/ in the US.

Q:   Can you mail me my packet?

A:  No, I'm sorry we don't offer that option yet.  Plan to come to packet pick up at Road Runner, or come early on race day or have a friend or family member pick up for you.

Q:  How early do I need to be there?

A:  If you attend packet pick up we suggest you arrive 20-25 min prior your start time.  If you're picking up your packet or registering race morning, you should allow 30-40 min.  Traffic can be unpredictable with everyone trying to arrive at 7:30 into a small campus.

Q:  Will there be Restroom facilities open?

A;  We will have portta potties for use. 

Q:   Can I bring my dog?

A:  Friendly dogs can come if they're on a short leash at all times.  No retractable leashes.  Please line up in the rear of the pack and bring any bags to p/ up after them.   You can register them under Gobble Wobble races if they want their own runner perks like medals and pie! 

Q:  Can I get a refund?

A:  No, I'm sorry there are no refunds or deferments.  Our charity partners thank you for your contribution and the race will go on rain or shine.  We apologize for any inconvenience.

Q:  How can I get more involved?

A:  We welcome all ideas and input!  We have a volunteer, sponsorship and race ambassador link for more opportunities available or reach us through our contact page!  We'd love to hear from you!